1 hour ticket response
We are devoted to giving a fast and proper answer to every support ticket submitted by a user. Our proficient support team representatives will review your problem and will offer you the most effective option. We offer a 1–hour response time guarantee for all tech support tickets. In reality, the average trouble ticket response time has proved to be 20 minutes.
A First–Rate Client Care Service
Each member of our tech support staff has many years of experience in the Linux shared web hosting services niche and the vast majority of them have been with us for at least 5 years. They are all prepared to answer all your questions in the most proficient manner possible.
An Intuitive Help Section
To help you get a quick tip on how to use a certain feature, we have included a very intuitive Help section in the Web Hosting Control Panel. You can browse through a broad selection of web hosting account administration articles and website management articles, examine our F.A.Q. library or check out our educational video tutorials.
